CRM
Sales
Zendesk
Connector
Virtual Integration

Zendesk Sell

Access, view and share Zendesk Sell data in your app.

Allow your whole team to make better decisions based on the health of your customer relationship with insight to Zendesk Sell data.  Popdock allows you to connect to Zendesk Sell data – Leads, Contacts (Customers & Prospects), Deals, Calendar, Tasks, Communication, Settings, and Products. With Popdock’s Virtual Integration options, you can present that data in the app where your team works.

Using both the Popdock web app and Virtual Integration, you can also turn on options for your team to work with the data – sort, filter, search, export, and even offer actions to allow users to interact with your Zendesk Sell data.  Build favorite reports as lists or graphs to share as favorites with specific users, teams and even embed in other applications where your team works.

Custom reporting with Zendesk Sell data.

Popdock uses the Zendesk Sell API to retrieve data real-time.  All the data can be accessed to create custom lists, which allow you to combine data (merge, summarize, compare, and join) from multiple tables and sources.  For example, if you'd like to have a single report that includes details from multiple tables, calculations, and groupings with totals and subtotals, you can. Popdock gives you the ability to "slice and dice" to see the details and even visualize in charts.

Control who has access to Zendesk Sell data.

With Popdock’s security options, you have complete control on who has access to your Zendesk Sell data and how they can work with the data. Build reports as lists or graphs to share as favorites with specific users, teams, and even embed in other applications where your team works.

Lists

Connect to the Zendesk Sell data you need. These are just a few of the default lists that come with the Zendesk Sell connector:

  • Leads
  • Contacts (Customers & Prospects)
  • Deals
  • Calendar
  • Tasks
  • Communication (Emails, Calls & Text)

Take any of these out-of-the-box lists and build your own favorite reports to suit exactly how you work.

Other areas of the Zendesk Sell API can be set up to access more data out of Zendesk Sell if desired using the REST API connector.  Zendesk Sell data may also be combined with other data sources using custom lists.

Technical Details

Get started with your Zendesk Sell connector by logging into Popdock, adding the Zendesk Sell connector, and clicking "Validate". You'll then be prompted to enter your environment details, and authentication type (Token, Basic, and Login Online are supported).

Common Questions

Frequently Asked Questions

Can I access custom fields in Zendesk?

Yes, you can connect to any field data in the Zendesk API from Organizations, Organization members, Users, Groups, Group Members, Tickets, Ticket collaborators, Skipped tickets, Ticket comments, Suspended Tickets, Ticket Audits, and Satisfaction ratings.

How is Popdock licensed?

Popdock customers choose one of our three plans based on total Popdock users and the number of queries they will be using.

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We're committed to your privacy. eOne Solutions, the creator of Popdock, uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

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